panagenda's Blog

We at panagenda present at many different conferences all over the World, but we've never been to Norway and we're thrilled to join the one and only Ron Sebastian, as well as Brian Sherwood at the Lotus Software Brukergruppe (LSBG)!
LSBG will be held in Lavrik, 23rd - 24th May. Daniel Reimann will present on "A Performance Boost for your IBM Lotus Notes Client" as well as "Client, Server and Application monitoring and optimization".

In anticipation of LSBG, the online mag "common" published an interview with our CEO Florian Vogler on all things MarvelClient and GreenLight. If you speak Norwegian (or know how to use Google Translate, check it outhere!

In the past we told you a lot of our products and how they will help you to make your clients and your company happy – and keep them happy. So you heard a lot, but nearly nothing about who Panagenda is, what they do, where and how they live.

We decided to change this in a very interesting way. We asked panagendians (this is how we call our employees and colleagues) some questions to let you know what is going on behind the scenes.
You will find out a lot about us, but not all at once – so here is our first panagendian:

Francie Tanner:


1. What’s your name, position and location? And what exactly do you do?

My name is Francie Tanner and I'm the Technical Director of the Americas for panagenda. That means I do everything from business development to BP and client enablement, public speaking, technical sales to marketing strategy and more across all our solutions.

2. When did you first start getting involved with technology?

I was exposed to technology as a child watching my Mother work with punch cards (and drop them of course) but I really had no interest until college when I got my first pc with a 250MB drive - whoa! After that I changed my major from stage design to architecture to Information Systems.

3. What do you consider the greatest invention EVER!?!?

Duct tape for reasons that are so obvious, I don't even have to list them :)

4. What’s one sure fire way to bring a smile to your face?

Kids laughter. Or making something out of nothing. Or trying despite having failed a million times. You know, simple stuff ;)

5. Finish this sentence: “panagenda rocks because_____”

...the team makes work fun, exciting, flexible and fulfilling!

Unsere Homepage erstrahlt seit einigen Wochen in neuem Glanz. Durch unser neues Lotus Notes basiertes Content Management System, waren wir nicht nur in der Lage das optische Erscheinungsbild zu verbessern, sondern auch eine neue Struktur zu etablieren.

Knackig zusammengefasst können Sie sich nun auch ganz einfach Ihre Antworten zu den vier Hauptthemen (Audit,Upgrade, Konsolidierung und Migration) unter dem Menüpunkt „Kompetenzen“) holen, welche unsere Produkte für Sie im Handumdrehen erledigen können.

Wir haben uns auch dazu entschloßen unsere Internationalität durch eine größere Sprachenvielfalt zu verstärken.

Alle Inhalte unserer Homepage sind nun auch auf Deutsch verfügbar!

Wir freuen uns über jede Art von Feedback und wünschen viel Spaß beim Lesen!

During a meeting earlier this week, I asked "how many Notes support tickets do you get per month" which is something I often ask but I don't usually get an answer that is mind-blowing and I certainly never expected to hear a sigh, followed by "we get 2000 Notes support calls per month across our 10'000 user base". Wow, talk about unhappy end users!

Even though you hopefully don't have so many Notes support tickets, wouldn't it be nice to know which of your users have existing problems and who truly has a slow running Notes client? Wouldn't it be great if you had the ability to predict who will get affected by your next server or application move?

MarvelClient to the rescue with our FREE MarvelClient Analyze module and 6 other modules to help you migrate, consolidate, upgrade, merge, rename, speed up, fix and standardize your user base while reducing up to 80% of support calls.
.8 x 2000 = 1600 support calls that can be fixed AND prevented from every coming back PER MONTH! I won't even bother calculating the productivity increase, frustration and cost savings but let's just say it's more than worth it to check out the below and find out how to make your end user Notes experience better, more efficient and most importantly predictable!

Visit our YouTube channel or click here for a brief demo on what sort of issues you may be dealing with and how we can help.
You can also view the full slide set on Slideshare.

Is a faster, better and predictable end user Notes experience worth 35 of your minutes?

Puzzled by the panagenda giveaway puzzles from Lotusphere 2012? Still can't figure out how to take one apart or put it back together?

Turns out, the Hamayama metal puzzles we gave away are quite difficult to solve, and even once you manage to take them apart, putting them back together may seem virtually impossible!

But fear not, our local resident geeks at panagenda have solved and re-solved every.single.one of those Hamayama puzzles and we're here to tell you - it IS possible!

YouTube to the rescue if you can't figure out how! Below are video solutions to all four of the puzzles we handed out (because we like helping people solve problems, ya know?):

Coil

Marble

Spiral

Quartet

And speaking of give-aways.... you'd think wouldn't have to tell you to not put bucky balls in or around any body parts, but apparently we do, so there you go, and try not to swallow them either ;)

-Julian

Today’s world is filled with an ever growing about of information to be processed. How do you determine what to focus on and what to tune out? How do you best organize this information to persuade your management team to make purchases or agree to de-commissioning of certain hardware or software? These were two of several questions that Florian Vogler and I discussed with attendees at a "Birds of a Feather" (BOF) session during Lotusphere 2012. Our discussion included agreement that the data is, well, just data, without two other important pieces of information:
- The PURPOSE of collecting or analyzing the data.
- The AUDIENCE for the data analysis.
If the information you are collecting does not help achieve your purposes - ignore it. If the data you are collecting will not be meaningful to your audience, do not include it.

Given my job as a UI designer for collaboration and social media, I try to think of ways to help business end users see relationships (for example, with email messages, with each other) and with Composition - (for example, the content of emails, blog posts). Florian, on the other hand, as a provider of client and server analysis tools, tries to think of ways to help administrators see comparisons ( for example, space before and after compression) and distributions (for example,network topology visualizations). Thus, we focused on 4 different things to show when providing information/data analysis:
Relationship
Composition
Comparison
Distribution
What you want to show should determine whether you use charts at all, and what type of chart to use. Here are some common chart types based on what you want to show:

Relationship: Histogram, scatter chart (For social network analysis, there are new types of relationship maps being designed as well)
Composition: Pie charts are probably most common, but new visualizations like Tag clouds and Wordle are emerging
Comparison: Side by side bara charts and column charts are the norm
Distribution: Histograms and scatter charts have been common, and panagenda has provided an interactive topology map in their Green Light product.



Amit Agarwal has provided a nice visualization of what type of chart to use and when (although it does not include tag clouds, Wordle or a topology map). Go here to check out the larger format.

We didn't solve all of our information overload problems during the BOF, but we shared some really good ideas, and left thinking about how to create new and different ways to filter, analyze, and display all this information.

How do you deal with the every day bombardement of information, both in your professional and personal lives? Do you turn your mobile device off at a certain time? Are you on a mission to "unfollow" digital input?

- Mary Beth Raven

Just a quick post to express our gratitude.... thank each and every one of you that stopped by our booth last week at Lotusphere 2012. Thank you to everyone who came to any of our sessions. Thank you to each and every one of you who stopped us in the hall, sent us emails, responded on Twitter, Facebook, Google+ or anything else. Thank you to everyone that reached out and shared your opinion, provided us with feedback, came by to grab bucky balls or the metal puzzles.

As a company with team members in the US and Europe, doing virtual work with customers and partners all over the Globe, it means a lot to us to see you, talk to you, hear from you. In fact, we couldn't do anything without you and we draw an immense amount of energy and pleasure from meeting you, answering your questions, reading your evals, listening to your feedback!

And in the spirit of sharing.... below the slides for Session BP110: A Performance Boost for your IBM Lotus Notes Client as well as BP117: Shrinking Your Environment - Server Consolidations Done Right. Thanks again to everyone who attended.

For those of you who didn't make it to Lotusphere this year... here a couple of resources on catching up with this "Lotusphere in 60 seconds" video and the Flickr picture stream, which is always fun to play "caption contest" with :)

And lastly, for those of you that went, what was your favorite Lotusphere 2012 moment/session/event/interaction?

If your response to this blog post title is "Things I love to eat for $500, Alex", then you're exactly the kind of Lotusphere 2012 attendee we want to talk to!

Come by our booths 507/508/509 tonight between 6pm and 8pm to see the lovely panagenda crew including Mary Beth Raven and Julian Robichaux. We'll be happy to talk to you about our FREE MarvelClient Analyze or GreenLight Database Analyzer licenses, bacon, chocolate, java coding, yellow capes, bucky balls and tropical islands.

And don't forget to tell us the "panagenda rocks" password to unlock the bucky ball stash :)