35 Minutes to Happier Users
by francie tanner :: MarvelClient Client Management Performance | Lotus Notes performance
During a meeting earlier this week, I asked "how many Notes support tickets do you get per month" which is something I often ask but I don't usually get an answer that is mind-blowing and I certainly never expected to hear a sigh, followed by "we get 2000 Notes support calls per month across our 10'000 user base". Wow, talk about unhappy end users!
Even though you hopefully don't have so many Notes support tickets, wouldn't it be nice to know which of your users have existing problems and who truly has a slow running Notes client? Wouldn't it be great if you had the ability to predict who will get affected by your next server or application move?
MarvelClient to the rescue with our FREE MarvelClient Analyze module and 6 other modules to help you migrate, consolidate, upgrade, merge, rename, speed up, fix and standardize your user base while reducing up to 80% of support calls.
.8 x 2000 = 1600 support calls that can be fixed AND prevented from every coming back PER MONTH! I won't even bother calculating the productivity increase, frustration and cost savings but let's just say it's more than worth it to check out the below and find out how to make your end user Notes experience better, more efficient and most importantly predictable!
Visit our YouTube channel or click here for a brief demo on what sort of issues you may be dealing with and how we can help.
You can also view the full slide set on Slideshare.
Is a faster, better and predictable end user Notes experience worth 35 of your minutes?
Even though you hopefully don't have so many Notes support tickets, wouldn't it be nice to know which of your users have existing problems and who truly has a slow running Notes client? Wouldn't it be great if you had the ability to predict who will get affected by your next server or application move?
MarvelClient to the rescue with our FREE MarvelClient Analyze module and 6 other modules to help you migrate, consolidate, upgrade, merge, rename, speed up, fix and standardize your user base while reducing up to 80% of support calls.
.8 x 2000 = 1600 support calls that can be fixed AND prevented from every coming back PER MONTH! I won't even bother calculating the productivity increase, frustration and cost savings but let's just say it's more than worth it to check out the below and find out how to make your end user Notes experience better, more efficient and most importantly predictable!
Visit our YouTube channel or click here for a brief demo on what sort of issues you may be dealing with and how we can help.
You can also view the full slide set on Slideshare.
Is a faster, better and predictable end user Notes experience worth 35 of your minutes?
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